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Last updated: 15/05/2026

1. Who We Are

This website is operated by Norde Floors.

Norde Floors provides flooring sales, consultation, delivery and related services in Ireland and Northern Ireland.

Email: norde.interior@gmail.com
Phone: +353 85 142 3174

In this Privacy Policy, “we”, “our” or “us” refers to Norde Floors.

2. What Personal Data We Collect

When you use our website, submit an enquiry or place an order, you may provide us with the following personal data:

• name and surname;

• email address;

• phone number;

• delivery or service address;

• order information;

• payment or payment confirmation information;

• messages, enquiries or other information you provide through the website, by email or by phone.

Our website may also automatically collect technical information, such as your IP address, browser type, device information and cookie data.

3. How We Use Your Data

We use your personal data to:

• respond to your enquiries;

• prepare quotations;

• process and fulfil orders;

• arrange delivery or collection;

• contact you about your order, delivery or services;

• manage payment and accounting information;

• improve our website and customer service;

• comply with legal, accounting and tax obligations.

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• performance of a contract or steps taken before entering into a contract;

• compliance with legal obligations, such as accounting and tax requirements;

• our legitimate interest in responding to enquiries, managing orders and improving our services;

• your consent, where required, for example for certain cookies or marketing communications.

5. Cookies

Our website may use cookies to help the website function properly, improve user experience and understand how visitors use the website.

You can manage or disable cookies through your browser settings. If cookies are disabled, some website functions may not work properly.

6. Who We May Share Your Data With

Your data may be shared only where necessary to provide our services or where required by law. This may include:

• delivery partners;

• payment service providers;

• accountants or bookkeeping service providers;

• IT, website maintenance or email service providers;

• public authorities, where required by law.

These service providers may only use your data to the extent necessary to provide their services.

7. How Long We Keep Your Data

We keep personal data only for as long as necessary for the purposes for which it was collected.

Order, payment and accounting records may be kept for as long as required under Irish accounting, tax and business record-keeping laws.

Enquiry data is kept for as long as necessary to respond to the enquiry and manage customer service.

8. Your Rights

Under GDPR and Irish data protection law, you have the right to:

• request access to your personal data;

• request correction of inaccurate data;

• request deletion of your data;

• request restriction of processing;

• object to certain processing;

• request data portability;

• withdraw consent where processing is based on your consent.

To exercise these rights, please contact us by email: norde.interior@gmail.com

You also have the right to lodge a complaint with the Irish Data Protection Commission.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure.

However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies or data practices of other websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Norde Floors
Email: norde.interior@gmail.com
Phone: +353 85 142 3174